Access on-demand support with your everyday trade and customs queries - we're just a phone call away!
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Access on-demand support with your everyday trade and customs queries - we're just a phone call away!
"We’re here to support our business members at their point of need” – Suzanne Alecrim, the Chartered Institute
Keep your trade moving while staying compliant with the help of our experts. The International Trade Technical Helpline equips Business Members of the Chartered Institute of Export & International Trade with a direct line to our trade and customs specialists. Enjoy peace of mind knowing you can access immediate support with overcoming trade challenges as they arise. Watch the video to hear how our helpline supported Brand Organic Ltd.
Below is just a snapshot of how we support our Business Members, keeping their businesses compliant and their trade operational. If you have a customs or international trade query, we can help!
You can read the full International Trade Technical Helpline T&Cs here.
Interested in our services or looking to join.
Mon-Fri 9am–5pm, Saturday 10am-4pm (excl. bank holidays).
Renewals, payments, support with your account or services.
Mon-Thurs 9am–5pm, Friday 9am-4pm (excl. bank holidays).
We'll respond as quickly as possible and look forward to hearing from you.